By James Steadman -
Solving Your Customers Problems
Want more business?
Solve your customer's problems.
I'm not talking about the superficial problems you think you're solving, I'm talking about the real stuff.
The gritty, anxiety-inducing stuff at the core of each and every customer you work with.
If you can show someone that what you've got solves what they're struggling with, you've got their undivided attention.
And that's often the hardest part of the sale...
How To Stop A Leaky Funnel
More website visitors means more people who may become your customer. How do most business find these new visitors?
Marketing—whether 'paid', such as Google Ads, Facebook Ads, TV commercials etc. or 'earned', such as viral posts on social media, PR, SEO etc.
This part is simple... what isn't simple is what to do after people leave your website without buying something or giving their details as a lead.
You see, there are always people "in market" when they come to your website--they did visit after all—but maybe they weren't ready to take the next step and 'buy' right at that moment.
But these "in market" visitors will be a customer, to someone in your industry, at some point.
What this means is you're effectively leaking money every time a prospect leaves your website because you can't follow up with them!
Most businesses don't know how to properly find these "lost" customers from the visitors who simply 'weren't ready yet'...
... but today I'll give you a simple way to do this using one of the most powerful marketing tools available to any business...
Is your business a little shop of horrors?
You ever watch 'Little Shop of Horrors' before?
It's about a shop assistant in a struggling store on Skid Row called Mushnik's Flower Shop.
The assistant buys a strange new plant during a total eclipse of the sun which turns around the stores fortunes, alongside getting the attention of his co-worker crush at the same time.
Long story short, this plant ends up becoming sentient, is named Audrey II (after the co-worker crush, Audrey) and becomes a huge crowd magnet for Mushnik's... oh, and the plant needs to be fed on a steady diet of humans too.
Now, I had it up on Foxtel last week and a couple of things stood out that's useful for any business owners:
Using Outdoor Advertising To Increase Tourism Revenue
If you're in a brick-n-mortar store relying on tourism to fill your coffers, and more importantly, if you rely on walk-in traffic to keep your palm crossed with silver, today's marketing musings will be of keen interest to you.
(I'll also mention that this is useful for any physical business that needs foot traffic, not just those who rely on tourism.)
You see, I have spent the weekend at Koh Samet, a delightful-enough island in Thailand full to bursting with tourists.
Every hour on the hour from 8 a.m. to 5 p.m., a new wave of cash-loaded visitors disembark at Samet Pier, courtesy of a ฿50 ferry trip from Ban Phe.
And, being an odd man, I enter peak "human-watching" mode; I'm privy to a fairly rare exhibition: people looking for things to spend money on, happily, and who are forced to buy in a specific location.
The only other place I know this happens is at theme parks--but only the well-branded ones, mind you.
So, back to my point and how it will help you...
The Case For Direct Response Marketing in Small Businesses
I’m going to ask you three short questions—humour me and follow along, as they’ll help you understand my point better.
Would a small business attempt to run their business like a much larger one?
Would a small business attempt to train and hire like a much larger one might?
So, why is it that most small businesses attempt to advertise like much larger ones do?
Well, I’d argue it’s simply a complete lack of understanding and a fear of standing out.
Nothing wrong with that, and let me explain why, because it makes complete sense without the right information!
I help companies make their competition irrelevant, find more ideal customers, and build their brands.